Ever poured significant resources – time, capital, human effort – into a critical project, only to find the final result bears little resemblance to the initial vision? It's a frustratingly common scenario. You imagined one outcome, briefed your team or vendor, yet what gets delivered feels like a shadow of the original intent, sometimes shockingly different.
This disconnect isn't just disappointing; it's dangerous. In today's fast-paced market, failed projects aren't merely internal setbacks. They represent wasted investment, demoralized teams resorting to finger-pointing, and critically, lost opportunities. While you're struggling to course-correct or salvage a derailed initiative, agile competitors are capturing the very market share you were targeting. The gap between imagination and implementation often becomes a chasm where strategic goals go to die.
While numerous studies delve into project failure, experience points to a recurring theme: a breakdown in translation. Ideas, requirements, objectives, and the underlying rationale often become distorted as they pass through different hands, departments, and project stages. Change, transformation, and disruption inherently create complexity, making it easy for crucial elements to get lost.
The root cause often lies in converting imagination into tangible action. We need to translate vision into clear objectives, logical steps, and defined processes. This requires a common language – one that meticulously defines what needs to be achieved, how it will be done, and why it matters, ensuring profound clarity for every single stakeholder involved.
Ultimately, every project aims to deliver an outcome – a product, a service, an enhancement – that contributes to the overall customer or stakeholder experience. If we step back, isn't life itself, both personal and professional, simply a series of connected experiences?
Applying this lens to projects and project management offers a powerful new perspective. We work with a new approach: Project Connected Experiences (PCE).
PCE is a concept designed to combat project failure by fundamentally changing how we view and manage the entire project lifecycle. It harnesses everything from the initial spark of an idea through development, launch, and even continuous improvement post-go-live.
To maintain this intricate connection and ensure the project stays true to its course, PCE advocates for robust, empowered oversight. This can take two primary forms:
(a) The Shadow Team: A dedicated team mirrors the project structure, providing focused monitoring and support to maintain alignment across experiences.
(b) The CEO Project Counselor: A more potent approach where a designated Counselor acts as the CEO's direct representative and the ultimate stakeholder for the project. This individual is vested with full ownership and the inherent authority to oversee every experience, ensuring fidelity to the core objectives, budget, timeline, and resource allocation throughout the project's lifespan.
By meticulously connecting these experiences, PCE moves beyond mere task management. It creates a framework where projects are far more likely to deliver their intended outcomes, on time and within budget. It replaces the blame game with shared accountability and ensures that the final deliverable – the product, the service, the overall customer experience – truly reflects the initial strategic vision.
Connecting experiences makes project execution impactful, meaningful, and fundamentally more valuable to any corporation striving for success in a complex world. It's time to bridge the gap and turn vision into victory.